How Can We Help Today?
Whether you have a question about a golf simulator, need help choosing the right game table, or want an order update, we are happy to assist.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days of being placed. Once shipped, you can expect delivery within 5 to 8 business days within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your shipment. If you have not received tracking details within 3 business days, please contact us and we will look into it right away.
What is your return policy?
We accept returns on eligible items within 30 days of delivery. The product must be in its original condition and packaging. Please reach out to our team to start a return and we will walk you through the process.
Can I exchange a product for a different one?
We are happy to help with exchanges on eligible items. Contact us with your order number and the product you would like instead, and we will get things sorted for you as quickly as possible.
What are the space requirements for a golf simulator?
Space needs vary by model, but most golf simulators require a ceiling height of at least 9 to 10 feet and a room depth of around 15 to 18 feet. We recommend checking the specific product listing for detailed dimensions, and our team can help you plan your setup.
Do your game tables require assembly?
Most pool tables, air hockey tables, foosball tables, and poker tables do require some assembly. Many products include detailed instructions, and some offer professional assembly options. Feel free to ask us about assembly details for a specific table before you order.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Quick Responses
Our support team aims to answer every inquiry within one business day so you are never left waiting.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Shipping
Owned and operated by Rainorshine Sports, we offer free shipping on most orders within the Continental U.S.
Easy Returns
If something is not right, our straightforward return process makes it simple to get things resolved.
